1. These guidelines apply to your purchase of any clothing and other goods from @ara.lagos_ Instagram page or via What’s App.
  2. These goods are provided by ARA RTW LIMITED, a company registered in Nigeria, with RC number 2655347 with a registered office at 3 AA street, Lagos, Nigeria
  3. When you purchase goods from us via Instagram or What’s app you are deemed a purchaser.
  4. You should read these guidelines carefully before buying any piece of clothing you have viewed on our Instagram page or via our What’s app line.
  5. If you have any questions about these guidelines, the goods, our website, Instagram page or What’s app email us at
  6. These guidelines form a memorandum of understanding between us and you and is therefore legally binding. You automatically accept these guidelines when you purchase goods from us.
  7. We reserve the right to change the content of these guidelines. Any such change will be effective to all new orders once included in the text of these guidelines and published on our Instagram page or What’s app.
  8. You should check these guidelines every time you intend to purchase from us via our Instagram or What’s app to ensure you have up to date information.
  9. We try to make sure that all information on here, including descriptions of our goods, listed prices, are accurate and correct at all times. However, mistakes do happen.
  10. We will try to resolve all information errors as soon as reasonably possible, and if we reasonably think that such an error has affected the purchase of your goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors which occur while you shop via Instagram or What’s app.
  11. Shopping online provides a different experience. Buying goods over the internet provides a different shopping experience to buying in-store. In particular you acknowledge that:


  • The colours which are shown for the goods on our Instagram page /What’s app will depend on many factors including your display settings;
  • All sizes and measurements are approximate; you should utilize our size guide
  • All goods are subject to availability - we may not be able to fulfil your order;
  • Any delivery estimates given here (please see FAQ’s) or by email are estimates only; they might be slightly lower or higher.


  1. The goods and promotions which are offered on the Instagram page and Whats app may not be available on the website, and vice-versa.


  1. When you shop via our Instagram account or What’s app, you are making an offer to purchase a product from us (your "order") by completing the process on the as set out below:



  • Sending a Direct Message (Instagram), Message/Chat (whats app ) to us
  • Providing your delivery address details
  • Confirming your order after an invoice has been sent/received by you
  • Payment of order vis bank transfer or otherwise


  1. Placing an order via Instagram or What’s app does not immediately form a binding contract until it is accepted by us. Where you order more than one product your order contains a series of offers for each product individually.


  1. On receipt of your order, we will send you an invoice; this invoice constitutes an order acknowledgement. This will be sent by email to the email address which you provide or via What’s app or Direct Message.


  1. This invoice will contain your order number, details of the goods ordered and a delivery estimate. Note that this act is only to acknowledge that your order has been received and is not acceptance by us of any offers to purchase goods.


  1. You must make full payment of the price of the goods before we can accept your order.


  1. An offer made by you to purchase a product shall only be deemed to be accepted by us when we dispatch that product to you and send you an order dispatch email/direct message/what’s app message.


  1. We reserve the right to refuse any offers in an order prior to acceptance. If a product is becomes unavailable we will let you know via the various means of communication already mentioned in these guidelines.


  1. All prices on our Instagram page are in NGN Naira


  1. Delivery charges will be applied based on the delivery address chosen and these will be displayed in the order process.


  1. Please note that these guidelines also apply to Pop up shops we have through out the year.